FAQs

1. Please check your junk folder for the reset password link.
2. If you still do not see your password reset link, please text us at 587-585-8678 and we will be able to manually reset your password. 

No, but we now offer free shipping for all orders placed in Edmonton and surrounding cities.

-Delivery times are 1 business day and we ship Monday-Friday via Canada Post. 

-You can still place your order online or your can also text us to place your order at 587-585-8678

-For Example, if you place your order on Monday before 3PM MST, you will receive your package on Tuesday!

-Payment method is E-transfer only.

WE PROVIDE YOU WITH A TRACKING NUMBER AS SOON AS YOUR ORDER HAS SHIPPED!

You can place your order online by simply adding products to your cart and registering for an account. Your online account will be approved within minutes! If we have any questions regarding your sign up we will reach out to you via text.

ALTERNATIVELY, you can text us at 587-585-8678 to place your order.

We accept payment in cash and Etransfer only (Debit & Credit cards are not accepted).

For immediate assistance, please text us at 587-585-8678. You can also message us on our websites live chat or email us at cannamobileyyc@gmail.com

We do not require you to show proof of ID upon arrival of the driver as we have already approved your account which requires you to upload ID upon registration.

CannaMobile now offers 2 hour time slots for delivery. You will be given the option to choose your timeslot upon checkout or you can also text us your preferred timeslot for delivery:

10am-12pm

12pm-2pm

2pm-4pm

4pm-6pm

6pm-8pm

8pm-10pm

NOTE: all cutoffs for every time slot will be 15 minutes before the timeslot starts.

Example: the cutoff for the 10AM-12PM timeslot is 9:45am.

LAST CALL FOR THE 8PM-10PM timeslot is 7:45PM

We normally do not offer pickup but this may be an option. Please text us at 587-585-8678 to discuss further.

CannaMobile does not charge a delivery fee. However, we have minimum order requirements depending on your location. Please take a look at our minimum orders map: Minimum orders map – Calgary